Marta Marta Marta

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MARTA is the mass transit train system in Atlanta. They just upgraded the ticketing system. It was totally free for about 6 weeks, no ticket kiosks, or need for tickets, just walk through the turnstiles ... crazy stupid. I have sworn off using Marta several times and I still find myself back on it... We have been ridiculed, and been made very uncomfortable and worried about our safety a number of times. But it continues to be the best option getting to and from the ATL airport. I take the train from Doraville to the Airport. The entire length of the Gold Line. The city (I guess) is trying to get MARTA a bit more orderly before the FIFA events in Atlanta this year. They have a lot of work to do. Although I saw a few more security/MARTA Police and quasi security foilks, the same crazy bullshit is still happening. It is home to people who want to stay cool or get warm during the operaing hours. It's not a place to be... its a place to travel. The unmedicated mentally ill folks se...
Morning After

Here is a submission I made to the ACM human interface list-serv

Victoria Sharpe Says:

  • >This very question leads me to expect an article very
  • >soon from the technical communication community. A
  • >similar one was written about maps in NY city and the
  • >Challenger disaster. Would you classify usability as a part
  • >of the field of technical communication or as a part of
  • >human factors? I am often confused as to where
  • >professionals place it.

I find that this issue is not squeezed into a label as easily as all of us "label makers" would like it to. The stance I take, watching most of the related disciplines, is that there is commonality. These problems are not easily corrected by technology alone. In the post war era (or perhaps the industrial revolution) our culture has become incredibly complacent that technology will solve our problems. And of course there is tremendous evidence to support the notion that technology can improve human existence.

I truly believe the technology/benefit curve is a curve of diminishing-returns. We are approaching a point in the history of mankind that further increases in improvement in our existence lie in science and improvements in scientific thought not in the often highly specialized areas of technology.

Technology and science are not synonyms. Charlie Dowdell www.frontiernet.net/~cdowdell

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